Real humans. Real help.
Sales, support, partnerships, press, weird edge cases. Drop us a line. Most messages get a reply within a few hours during Australian business hours.
The fastest way to reach us. Sales, support, billing. Same address. We triage and route.
Workshop
Gold Coast, QLD
HQ + machine shop. Visits by appointment. Reach out by email first.
Common reasons people email
Sales questions
Pricing, feature questions, demo requests. We're happy to walk through how the platform handles your specific workflow.
Technical support
Stuck on something? Tell us what you tried + what happened. Screenshots help heaps.
Billing
Invoice questions, refund requests, plan changes. We're flexible on edge cases. Just ask.
Marketplace disputes
Both buyers and sellers can escalate stuck escrow funds to us. We mediate and release fairly.
Partnerships
Got a tool, service, or community that fits the maker / fab ecosystem? Tell us about it.
Press / media
Quick turnarounds for journos and content creators. Mention deadline so we can prioritise.
Want hardware?
For CNC machines, controllers, spindles, VFDs, and the rest of our hardware range, head to our sister site:
Visit cnc3d.com.au →Try before you buy.
Most questions answer themselves the moment you click around the free tier.