Everything you need, around the machine.
The same team behind CNC3D Commander and the CNC3D Design Suite. We know the workflow because we live it. Here's everything you get.
Customers
Clients CRM
Included in: Business (basic) and Business Plus (full CRM)
One source of truth for every customer, quote, job, and invoice. No more jumping between Gmail, Messenger, spreadsheets, and paper notebooks. Never lose track of a customer again.
- ✓Quick-add from the marketplace or the desktop
- ✓Searchable by name, email, phone
- ✓Per-client totals: billable hours, jobs run, outstanding balance
- ✓Attach an address per client for shipping labels
Pipeline
Jobs & Status Tracking
Included in: Business and Business Plus
A job starts as a quote, becomes active when work begins, ships when the package leaves, and closes when the customer pays. Every step is tracked automatically. Know exactly what's happening in the workshop.
- ✓Status pipeline: quoted → in production → shipped → paid
- ✓Per-job notes, files, photos
- ✓Linked to a client (or standalone)
- ✓Filter by status, client, date
Time
Billable Time
Included in: Business Plus
Start the timer when you begin work. Stop it when you're done. Billable hours flow straight into the job. No more guessing where your time went. Capture every billable hour.
- ✓One running timer per user, enforced server-side
- ✓Manual entries for retrospective tracking
- ✓Auto-calculates billable amount at your hourly rate
- ✓Live ticker on the Jobs page so you know what's running
Materials
Stock & Inventory
Included in: Business and Business Plus
Track sheet stock, rod stock, and off-cuts. Inventory updates automatically as jobs are created, with low-stock warnings before you run out mid-job.
- ✓Per-material running balance
- ✓Auto-deduct on job creation
- ✓Reorder thresholds + email warnings
- ✓Off-cut tracking so nothing goes to waste
Money
Invoicing & payments
Included in: Business Plus
Create an invoice from a completed job in two clicks. Send it. Get paid online. Every payment reconciles back to the job that earned it.
- ✓Branded invoice PDFs
- ✓Stripe payments out of the box
- ✓MYOB + Xero sync (coming soon)
- ✓Outstanding-balance dashboard so you know who to chase
Network
Fabrication Marketplace
Included in: Posting is free on every plan. Browse and bid on Business and Business Plus
Buyers post the parts they need. Fabricators bid. Capability matching surfaces relevant work, NDAs protect sensitive designs, and escrow payments help keep both sides protected. Posting jobs is free. Bidding as a fabricator requires a Business subscription, so the people quoting are running real shops.
- ✓Free to post and accept bids
- ✓Per-bid messaging between buyer and fabricator
- ✓Sample files + portfolio attachments on bids
- ✓NDA gate on sensitive designs
- ✓Bidding as a fabricator unlocks with Business ($50/mo (AUD))
Trust
NDAs & Escrow
Included in: Every plan, including free
Sensitive design? Require fabricators to sign your NDA before they can view the files. Every signature is tied to a real name, timestamp, and IP address. Escrow payments via Stripe Connect.
- ✓Per-request NDA gate
- ✓Upload your own NDA PDF
- ✓Signature evidence trail (legal name, UTC timestamp, IP address)
- ✓Escrow payments via Stripe Connect (coming with launch)
Desktop
Built into the apps you already use
Included in: Every plan, including free
The marketplace is built right into CNC3D Commander and the CNC3D Design Suite. Post a quote request from the design tool with project files auto-attached. Get notifications when a matching job lands. No tab-switching.
- ✓Get Quotes button right inside the Design Suite
- ✓Capability-tag-matched notifications via Windows tray
- ✓Browse, bid, accept, message. All without leaving the desktop
- ✓Cross-app sign-in via the My CNC3D button
Support
Support and Priority Support
Included in: Pay as you go
Two different things, and we keep them separate.
Need help using CNC3D Business? That's free. Questions about the website, marketplace, estimates, jobs, or your account never require Priority Support.
Priority Support is for technical help with machines, controllers, CAD / CAM, post-processors, Commander, and the Design Suite. Buy support hours when you need them. Any plan. Any time.
Warranty issues on CNC3D hardware remain covered through the standard warranty process.
- ✓Platform help: free for every account, just contact us
- ✓Priority Support: direct phone line to the engineers
- ✓Remote assistance (we drive the keyboard alongside you)
- ✓Covers Commander, Design Suite, controllers, machines, CAD / CAM
- ✓Toolpath review before you cut $200 of material
- ✓Custom post-processor for non-standard controllers
- ✓See the Priority Support page for the full breakdown
Take it for a spin.
Free signup. Free to post jobs as a buyer. No card required.